Support Services

Should you, a member of your whānau or community need support, below is a list of agencies and support services that remain open:

  • Women’s Refuge 0800REFUGE
  • Shine 0508 744 633
  • Alcohol and Drug Helpline 0800 787 797
  • Oranga Tamariki (call centre) 0508FAMILY
  • CADS 09 845 1818
  • Narcotics Anonymous 0800 628 632
  • Alcoholics Anonymous 0800 229 6757
  • Lifeline 0800 543 354 or free text 4357
  • Youthline 0800 376 633
  • Samaritans 0800 726 666
  • Outline (LGBT) 0800 688 5463
  • Depression Helpline 0800 111 757
  • Suicide Prevention Helpline 0508 828 865
  • The Fono West (Social Services) 09 837 1780
  • Counselling (free call or text) 1737
  • Healthline for COVID-19 health advice 0800 358 5453
  • Work and Income services centres are closed, however you can apply for assistance via MyMSD or phone 0800 559 009
  • Explore 0800 000421 phone service is available to provide advice or support for people with disabilities or autism and their support people. This includes advice or support around challenging behaviours. You do not need a referral. This service is available Monday to Friday 9.00am–5.00pm. When you phone the 0800 number you will be connected with an administrator who will then book you an appointment with one of the specialists.
  • For financial assistance, there is a free government helpline 0800 779 997 (8am–1am, 7 days a week).